Kitta Privacy Policy

Legal Statement

We highly value your privacy and are committed to protecting your personal data. This Privacy Policy describes how we manage personal information ("Personal Data" or "Personal Information") collected through Kitta.

By downloading, installing, registering for, accessing, or using Kitta, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, storage, processing, and disclosure of your information as described herein.

If you do not agree with this Policy, please discontinue use of the Application immediately.

Kitta reserves the right to modify or update this Policy at any time without prior notice. Continued use of the Service after updates become effective constitutes your acceptance of the revised Policy.

Information We Collect

To provide and improve our services, Kitta may collect the following categories of information.

1. Account Information

When you register or use Kitta, we may collect information including:

• Nickname / username
• Profile photo
• Gender
• Date of birth
• Language preferences
• Country or region
• User ID
• Login credentials
• Social login account information (if applicable)

You may modify your profile information at any time through the app settings.

2. Device and Log Information

When you access Kitta, we may automatically collect:

• IP address
• Device identifiers
• Device model and operating system
• App version
• Network type
• Browser type
• Crash logs
• Access timestamps
• Referring and exit pages
• Clickstream and interaction data
• Usage behavior and analytics information

This information helps us maintain security, improve performance, prevent abuse, and optimize user experience.

3. Location Information

We may collect approximate or precise location information, including:

• IP-based location
• GPS location (if authorized)
• Wi-Fi access point information
• Latitude and longitude data

Location permissions are optional and can be managed through your device settings.

4. Communications and User Content

Kitta provides voice chat rooms, messaging, social interaction, and other communication features. We may collect and process:

• Chat messages
• Voice interactions
• User-generated content
• Uploaded images or media
• Reports, feedback, and complaints

Some communications may be processed automatically for moderation, anti-fraud, abuse prevention, or legal compliance purposes.

Content shared in public rooms or public areas of the platform may be visible to other users.

5. Customer Support Information

When contacting customer support, we may collect:

• Email address
• User ID
• Device information
• Support request content
• Communication history

We retain support records for quality assurance, dispute resolution, fraud prevention, and legal obligations.

For support inquiries, contact: kittasupport@proton.me

How We Use Your Information

We use your information to:

• Provide and operate Kitta services
• Create and manage user accounts
• Enable social and voice communication features
• Recommend content and improve user experience
• Prevent spam, fraud, abuse, and illegal activities
• Moderate content and enforce community guidelines
• Respond to customer support requests
• Analyze performance and user behavior
• Comply with legal obligations
• Protect the safety, rights, and security of users and the platform

We may also use aggregated or anonymized information for analytics, research, and business optimization purposes.

Account Verification

For security purposes and to prevent automated or fraudulent activity, Kitta may request additional verification information, including:

• Phone number verification
• Email verification
• Device verification

Your phone number will not be publicly displayed without your consent.

User Content and Public Information

Kitta is a social platform that includes public and private interactive features.

Any content you post publicly, including profile information, room participation, comments, voice interactions, images, or other materials, may be visible to other users and may be shared or reposted outside the platform.

Please avoid sharing sensitive personal information such as:

• Full legal name
• Phone number
• Home address
• Financial information
• Government identification numbers
• Passwords
• Other confidential information

You are solely responsible for the information you choose to share.

If your content violates our Terms of Service or applicable laws, we may remove such content or suspend your account.

Third-Party Services

Kitta may allow login or integration with third-party platforms such as:

• Apple
• Google
• Facebook
• Other social platforms

When using third-party login services, those platforms may share certain information with Kitta according to their own privacy policies.

We encourage you to review the privacy policies of all third-party services you use.

How We Share Information

We do not sell your personal information.

We may share information in the following situations:

• With service providers assisting in hosting, analytics, moderation, security, or customer support
• With affiliated companies or partners providing platform-related services
• When required by law, legal process, or government request
• To protect the rights, safety, and security of Kitta, users, or the public
• During business transfers such as mergers, acquisitions, or asset sales

Data Security

Kitta implements reasonable technical and organizational security measures to protect your personal information, including:

• Secure servers
• Access controls
• Firewalls
• Encryption technologies
• Abuse detection systems

However, no method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security of transmitted information.

Your Responsibility

You are responsible for maintaining the confidentiality of your account credentials.

Please do not share your password or verification codes with others. If you suspect unauthorized access to your account, contact us immediately.

Kitta is not responsible for losses resulting from failure to protect your login information.

Your Privacy Rights

Depending on your jurisdiction, you may have rights regarding your personal data, including:

• Access to your personal information
• Correction of inaccurate information
• Deletion of personal information
• Restriction of processing
• Objection to certain processing activities
• Data portability

To exercise your rights, contact: kittasupport@proton.me

We may request identity verification before processing requests.

GDPR Rights (For EU/EEA Users)

If you are located in the European Economic Area (EEA), you may have additional rights under the GDPR, including:

• Right to Access: Request a copy of your personal data.
• Right to Rectification: Correct inaccurate or incomplete information.
• Right to Erasure: Request deletion of your personal data where legally applicable.
• Right to Restrict Processing: Request temporary or permanent restriction of data processing.
• Right to Data Portability: Receive your data in a structured, machine-readable format.
• Right to Object: Object to processing based on legitimate interests or direct marketing.

To exercise GDPR rights, contact: kittasupport@proton.me

Children’s Privacy

Kitta is not intended for individuals under the age required by applicable local laws.

We do not knowingly collect personal information from children. If we become aware that a child has provided personal data in violation of applicable law, we will take steps to delete such information promptly.

Data Retention

We retain personal information only as long as necessary to:

• Provide services
• Comply with legal obligations
• Resolve disputes
• Prevent fraud and abuse
• Enforce agreements

Retention periods may vary depending on the type of data and legal requirements.

Account and Data Deletion

Kitta allows users to request deletion of their accounts and associated personal data.

1. In-App Deletion

You may delete your account directly within the app through:

Profile → Settings → Account → Delete Account

2. Email Request

You may submit a deletion request by emailing:

kittasupport@proton.me

Subject line: Data Deletion Request

Please include sufficient information such as:

• User ID
• Registered email
• Registered phone number

to help us identify your account.

3. Third-Party Login Deletion

If you registered using a third-party platform such as Facebook, Apple, or Google, you may also disconnect Kitta from that platform through the provider’s account settings.

Scope of Deletion

After verification, we will delete or anonymize applicable personal data, including:

• Account profile information
• User-generated content where applicable
• Usage-related records

Certain information may be retained where required by law, fraud prevention, dispute resolution, or legitimate business purposes.

Processing Time

Deletion requests are generally processed within 30 days, subject to legal and operational requirements.

International Data Transfers

Your information may be stored and processed in countries outside your country of residence. By using Kitta, you consent to such transfers where permitted by applicable law.

We take reasonable measures to ensure appropriate protection of transferred data.

Governing Law

This Privacy Policy and any disputes related to the Service shall be governed by and construed in accordance with the laws of the Republic of Seychelles, unless otherwise required by applicable law.

Intellectual Property

All content, trademarks, logos, software, and materials within Kitta are owned by Kitta or its licensors and protected by applicable intellectual property laws.

Unauthorized use, reproduction, or commercial exploitation is prohibited without prior written consent.

Disclaimer

Kitta provides services on an "as is" and "as available" basis without warranties of any kind, whether express or implied.

We do not guarantee uninterrupted, error-free, or completely secure operation of the Service.

Limitation of Liability

To the fullest extent permitted by law, Kitta shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the Service.

Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us: